ABOUT THE COURSE
This certificate course consists of AHA’s 5 hospitality courses and is designed to meet the 21st century challenges of hospitality leaders. The main focus
is the development of key business and hospitality leadership skills that are vital for success in a multicultural workplace.
Completion of the following courses enables a student to earn an Advanced Hospitality Leadership Certificate:
• Business Communication in Hospitality and Tourism
• Introduction to Hospitality and Tourism
• Hospitality Supervisor
• Hospitality Professional
• Managing Diversity in a Multicultural Workplace
Altogether, this combination of courses addresses concerns related to: cultural diversity, technology, and the development of personal and professional leadership traits all of which are important for success in today's global workplace.
What You Will Learn
• Verbal and Non Verbal Communication Skills
• The Practice and Art of Communication in the Workplace
• Various Business Communication Strategies
• The Use of Technology in Communication
• Correct Format of Various Business Communication Tools